The EBRI/Greenwald & Associates Health and Voluntary Workplace Benefits Survey (WBS) examines a broad spectrum of health care issues, including workers’ satisfaction with health care today, their confidence in the health care system and the Medicare program, and their attitudes toward benefits in the workplace. It is co-sponsored by the Employee Benefit Research Institute (EBRI) and Greenwald & Associates with support from eight private organizations. This paper identifies the key findings of the 2016 survey. The 2016 WBS finds that, when asked to rate the U.S. health care system overall, many workers describe it as poor (27 percent) or fair (33 percent); only a small minority rate it as excellent (3 percent) or very good (12 percent). Dissatisfaction with the health care system is focused primarily on cost. Workers tend to be more favorable about their own health plans than they are about the health care system overall. One-half of those with health insurance coverage are extremely or very satisfied with their coverage, while only 12 percent are not satisfied with their current health plan. One-half of all workers report having experienced a health care cost increase in the past year, down from 61 percent in 2013. Those experiencing an increase report they are changing the way they use the health care system, such as trying to take better care of themselves, choosing generic drugs, or delaying going to the doctor. Twenty-five percent of workers report that they are extremely confident their employers or unions will continue to offer health coverage in the future, 38 percent are very confident, and 28 percent are somewhat confident. While 48 percent of workers indicate they are extremely or very confident about their ability to get the treatments they need today, only 34 percent are confident about their ability to get needed treatments during the next 10 years, and just 29 percent are confident about this once they are eligible for Medicare. Thirty-two percent of workers say they are confident that they are able to afford health care without financial hardship today, but this percentage decreases to 25 percent both when they look out over the next 10 years and when they consider the Medicare years.
Source: Workers Like Their Benefits, Are Confident of Future Availability, But Dissatisfied With the Health Care System and Pessimistic About Future Access and Affordability by Paul Fronstin, Ruth Helman :: SSRN